We have developed an online platform with the aim to help our clients in gathering useful insights in a convenient and easy environment.
Discover more about your customers' opinions and feelings, ask them to evaluate new products, ideas or to co-create concepts, uncover drivers and barriers and a lot more!
Whatever your objectives, we are here to support you:
Recruiting the right target is key for the success of each project, that's why we manage it integrating various tools (Our own database, Clients' DB, Social media, online panels, ...) usually through a two-steps process: a self-completed questionnaire and a telephone one-to-one discussion with eligible candidates.
Based on the objectives and materials of the research project, we set up the platform and program the activities and tasks choosing the best solution.
We can integrate quant and qual, conduct group or invidividual discussions, have live sessions, show videos, pictures, files etc.
Engaging participants, to avoid having to chase them a lot, is very important.
Our moderators have estensive experience with online communities, forums and chat.
They are there to keep alive the discussion and the interest of participants and to probe for in-depht meaningful insights
Analysis starts on the platform. Our moderators can add tags to comments, filter discussions and posts by target/respondent and all the contents can be exported in Excel or Mindmap format, for further digging.
Our reporting always includes verbatim comments and pictures or materials shared by respondents.
And if you want to build your own community, we can also customize the layout of our platform to reflect your branding.
Besides, for long lasting communities, we can also offer a Mobile App for members, with push notifications available.
Menu with main areas
Example of closed question
Individual Example of open question